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Terms of service

Last updated: 12 May 2026

These terms of service (“Terms”) govern your use of the QuoteKit platform (“Service”), operated by Mogul Investment Group Pty Ltd (ABN 20 612 504 408), trading as QuoteKit (“we”, “us”, “our”).

By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. The Service

QuoteKit is an AI-powered quoting and invoicing platform for Australian trade professionals. The Service allows you to:

  • Upload media (video, photos, voice notes, site plans) from job sites
  • Generate AI-drafted quotes based on your uploaded media, rate card, and past job history
  • Review, edit, and send quotes and invoices to your customers
  • Sync with accounting platforms (Xero and MYOB)
  • Store and manage job records

2. Beta

QuoteKit is currently in beta. During the beta period:

  • Access is free of charge
  • The Service is provided on an “as is” and “as available” basis, without service-level guarantees
  • Features may change, be added, or be removed without prior notice
  • We may limit the number of users or features available during beta
  • We will provide reasonable notice before the beta period ends and paid plans commence

3. Account registration

To use QuoteKit, you must:

  • Be at least 18 years old
  • Be an Australian trade professional or operate a trade business in Australia
  • Provide accurate and complete registration information, including a valid Australian mobile number
  • Keep your account credentials secure

You are responsible for all activity under your account. If you become aware of any unauthorised use, contact us immediately at [email protected].

4. Your responsibilities

4.1 Accuracy of quotes and invoices

QuoteKit uses AI to draft quotes based on the information you provide. We use reasonable efforts to ensure AI-generated content is accurate based on your rate card and the information you supply, and we maintain safety guardrails and accuracy monitoring across our AI systems. However, AI-generated content is a starting point — you are responsible for reviewing, editing, and approving all quotes and invoices before sending them to your customers. We do not guarantee the accuracy, completeness, or suitability of any AI-generated content for any particular job.

4.2 Customer data

When you enter your customer’s personal information into QuoteKit (name, email, phone, address), you represent that you have the right to provide that information and have obtained any necessary consents. You are responsible for your compliance with the Privacy Act 1988 (Cth) in relation to your customers’ personal information.

4.3 Business compliance

You are responsible for ensuring your use of QuoteKit complies with all applicable laws, regulations, and industry standards, including but not limited to Australian Consumer Law, trade licensing requirements, and tax obligations (including GST).

4.4 Acceptable use

You must not:

  • Use the Service for any unlawful purpose
  • Upload content that is illegal, harmful, defamatory, or infringes third-party rights
  • Attempt to gain unauthorised access to other users’ data or to any part of our infrastructure
  • Interfere with or disrupt the Service, including by attempting to bypass security controls
  • Use the Service to send unsolicited communications (spam) to customers. You are responsible for ensuring that all emails and SMS messages sent through QuoteKit comply with the Spam Act 2003 (Cth), including obtaining consent where required
  • Reverse-engineer, decompile, or attempt to extract the source code of the Service
  • Use automated means to access the Service except through our published APIs

5. Intellectual property

5.1 Your content

You retain ownership of all content you upload to QuoteKit, including media files, customer data, and business information. By using the Service, you grant us a limited licence to use, process, and store your content solely for the purpose of providing the Service to you.

5.2 AI-generated content

Quotes and other content generated by QuoteKit’s AI are produced for your use. Once generated, you may use, modify, and distribute the output as part of your business operations. We do not claim ownership of AI-generated quotes or invoices.

5.3 Our intellectual property

The QuoteKit platform, including its software, design, branding, and documentation, is owned by Mogul Investment Group Pty Ltd and is protected by Australian and international intellectual property laws. These Terms do not grant you any rights to our intellectual property except the limited right to use the Service as described herein.

6. Third-party integrations

QuoteKit integrates with third-party services including Xero, MYOB, and Google Drive. These integrations are optional and initiated by you. When you connect a third-party service:

  • You authorise us to exchange data with that service on your behalf (for example, pushing quotes and invoices to your Xero organisation)
  • Your use of the third-party service is governed by that provider’s own terms and privacy policy
  • We are not responsible for the availability, accuracy, or security of third-party services
  • You may disconnect any integration at any time through the Settings screen. We will attempt to revoke our access with the third-party provider, but you should also review your authorised applications directly with the provider

7. Communications

By using QuoteKit, you consent to receiving transactional emails related to the Service (for example, quote delivery and invoice notifications). You may also opt in to receive SMS notifications for quote follow-ups and overdue invoices. You can opt out of SMS notifications at any time through your profile settings.

We may also send you service-related announcements (for example, maintenance windows, security notices, or changes to these Terms). These are considered part of the Service and cannot be opted out of while your account is active.

8. Limitation of liability

To the maximum extent permitted by law:

  • The Service is provided “as is” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement
  • We do not warrant that AI-generated quotes will be accurate, complete, or suitable for any particular job. You must independently verify all pricing, scope, and specifications before sending a quote to your customer
  • We are not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, business opportunity, or goodwill
  • Our total aggregate liability to you for any claims arising from your use of the Service is limited to the greater of: (a) the amount you paid us in the 12 months preceding the claim, or (b) the value of one year’s subscription at your then-current plan

Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable Australian law, including the Australian Consumer Law. If you are a consumer for the purposes of the Australian Consumer Law, you are entitled to consumer guarantees that cannot be excluded by agreement, including guarantees as to acceptable quality and fitness for purpose. Nothing in these Terms is intended to exclude, restrict, or modify those rights or remedies.

9. Indemnity

9.1 Your indemnity

You agree to indemnify and hold us harmless from any claims, losses, liabilities, damages, costs, and expenses (including reasonable legal fees) arising from:

  • Your use of the Service
  • Your breach of these Terms
  • Quotes, invoices, or other documents you send to your customers using the Service
  • Your collection, use, or disclosure of your customers’ personal information
  • Any dispute between you and your customers

9.2 Our indemnity

We agree to indemnify and hold you harmless from any claims, losses, liabilities, damages, costs, and expenses (including reasonable legal fees) arising from:

  • Our negligence or wilful misconduct
  • Our breach of these Terms
  • Any claim that the Service infringes the intellectual property rights of a third party

10. Suspension and termination

By you: You may close your account at any time by contacting us at [email protected]. You may export your data before closing your account.

By us: We may suspend or terminate your access to the Service at any time if:

  • You breach these Terms and fail to remedy the breach within 14 days of receiving written notice from us (except where immediate action is required to protect the security of the Service or other users)
  • We are required to do so by law
  • Your use of the Service poses a security risk or may harm other users
  • We discontinue the Service (we will provide at least 30 days’ notice and a reasonable opportunity to export your data)

Upon termination, your right to use the Service ceases immediately. We will retain your data for 30 days after termination to allow you to request an export, after which it will be deleted unless retention is required by law.

If your account remains inactive for a continuous period of 24 months (no logins, no jobs created), we may treat it as abandoned. We will notify you by email at least 30 days before taking any action, giving you the opportunity to reactivate your account or export your data.

11. Data portability

You can export your quotes, invoices, customer data, and job records from QuoteKit at any time. If you are unable to export through the application, contact us and we will provide your data in a standard machine-readable format within a reasonable timeframe.

12. Governing law and disputes

These Terms are governed by the laws of New South Wales, Australia. Any disputes arising from these Terms or your use of the Service will be subject to the exclusive jurisdiction of the courts of New South Wales.

Before commencing legal proceedings, both parties agree to attempt to resolve any dispute in good faith through negotiation for a period of at least 30 days. If the dispute is not resolved through negotiation, either party may refer the dispute to mediation administered by the Australian Disputes Centre (ADC) before commencing court proceedings.

13. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will notify you via email or through the QuoteKit application at least 14 days before the changes take effect. Your continued use of the Service after the changes take effect constitutes acceptance of the updated Terms.

14. Force majeure

Neither party is liable for any failure or delay in performing its obligations under these Terms to the extent caused by circumstances beyond its reasonable control, including but not limited to natural disasters, pandemic, government action, power or internet outages, or failures of third-party cloud infrastructure or AI service providers. The affected party must notify the other party promptly and use reasonable efforts to mitigate the impact.

15. General

  • Entire agreement — these Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service
  • Severability — if any provision of these Terms is found to be unenforceable, the remaining provisions continue in full force
  • No waiver — our failure to enforce any right or provision does not constitute a waiver of that right or provision
  • Assignment — you may not assign your rights under these Terms without our written consent. We may assign our rights and obligations in connection with a merger, acquisition, or sale of all or substantially all of our assets, provided we give you at least 30 days’ notice

16. Contact us

For questions about these Terms, contact us at:

Mogul Investment Group Pty Ltd
Trading as QuoteKit
ABN 20 612 504 408
PO Box 923, Gymea NSW 2227
Email: [email protected]